NEW YORK STATE PREFERRED SOURCE PROGRAM FOR NEW YORKERS WHO ARE BLIND

Your Professional Services Solution

NYSPSP offers a broad range of innovative, competitively priced professional services to meet the requirements and needs of New York State government. Simplify and streamline the procurement process by contracting with NYSPSP through the NYS Preferred Source Program.

Contact Center Services

Highly trained, dedicated professionals who can perform services at our locations or yours.

Inbound contact/call centers

• Customer support and order centers
• Switchboard, receptionist
• Hotlines
• Help Desk
• Overflow, after hours, emergency Support
• 24 hours/day, 7 days/week, 365 days/year

Outbound contact centers

• Telephone Surveys
• Patient Monitoring/Follow-up
• Market Research

Digital Accessibility & Usability Testing & Remediation Reporting/508 Assurance

Make sure your website, digital content, forms/applications are compliant with the Federal accessibility laws.

• Audit, evaluate usability of all digital platforms, websites, software or applications
• Provide detailed remediation reports and ongoing support
• Remediate PDFs

Warehousing & Distribution

Providing goods and services where they’re needed, when they’re needed.

• Storage, distribution and fulfillment strategically across New York State
• Labeling and addressing
• Inventory control, reporting and management
• Packing and sorting

Mailing Services

Providing on-site or off-site mailing services for your ever-changing business needs.

• Process inbound or outbound mail
• Sorting, verification
• Inserting, collating

Custom Kit Assembly

Sourcing, kitting, fulfillment…let us do all the work.

• Kitting operations across the State
• Ability to quickly respond to custom or emergency needs
• Can brand/imprint kits to your specs

Document Scanning

• Prep and scan any size documents
• Microfiche, microfilm
• Indexing, advanced OCR
• On-site or off-site
• Document retrieval

Document Destruction & Storage

• On-site or off-site
• Secure document shredding
• Warehousing and retrieval of documents

Transcription

Fast, reliable and accurate transcription.       

• From audio, video or other media
• Confidential and secure